Terms & Conditions

1. General

Velira is an online store offering handbags, backpacks, clutches, tote bags, sling bags, and other types of bags. By visiting our website or purchasing from us, you agree to these terms, policies, and conditions.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

2. Products & Pricing

We strive to display all product details, images, and colors as accurately as possible. However, actual product colors may vary slightly depending on your screen settings and lighting conditions.

All prices listed on the website are subject to change without notice. Velira reserves the right to modify or discontinue products at any time.

3. Orders & Payments

Once an order is placed, you will receive an order confirmation via email or phone. Velira reserves the right to cancel or refuse any order due to:

• Product unavailability
• Pricing or technical errors
• Suspicious or fraudulent transactions
• Incorrect customer information

Payments made through our website are processed securely through trusted payment gateways.

4. Shipping & Delivery

We aim to process and dispatch orders within the estimated timeline mentioned on the website. Delivery times may vary depending on location, courier services, and unforeseen circumstances.

Velira is not responsible for delays caused by shipping carriers, natural events, or incorrect delivery details provided by customers.

5. Returns & Exchanges

Customers may request returns or exchanges according to our Return Policy. Products must be unused, undamaged, and returned in original packaging.

Velira reserves the right to reject return requests if the product does not meet the return eligibility criteria.

6. Intellectual Property

All content on this website, including logos, images, graphics, text, product designs, and branding, is the property of Velira and may not be copied, reproduced, or used without written permission.

7. User Conduct

Users agree not to:

• Use the website for unlawful purposes
• Attempt to harm or disrupt the website functionality
• Submit false or misleading information
• Copy or misuse website content

Any violation may result in restricted access or legal action.

8. Privacy Policy

Your personal information is handled according to our Privacy Policy. By using our website, you consent to the collection and use of information as described in the policy.

9. Limitation of Liability

Velira shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.

10. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us through our official website or customer support channels.

Thank you for choosing Velira.