Privacy Policy

At Velira, your privacy and personal information are important to us. This Privacy Policy explains how we collect, use, protect, and manage your information while providing a safe and secure shopping experience.

Information We Collect

When you visit or make a purchase from Velira, we may collect certain personal information including:

Name
Email address
Phone number
Shipping and billing address
Payment details
Order history

We may also collect non-personal information such as browser type, device information, and website usage data to improve our services and user experience.

How We Use Your Information

The information collected may be used to:

Process and deliver orders
Provide customer support
Improve website functionality and shopping experience
Send order updates and important notifications
Prevent fraudulent transactions and unauthorized activities
Share promotional offers, updates, or newsletters (only if permitted)

Payment Security

Velira uses secure payment gateways and trusted third-party payment providers to process transactions safely. We do not store sensitive payment information such as complete card details on our servers.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and remember customer preferences. Users can disable cookies through their browser settings if desired.

Information Sharing

Velira does not sell, trade, or rent customer information to third parties. Personal information may only be shared with trusted service providers involved in payment processing, shipping, or website operations when necessary.

Data Protection

We implement reasonable security measures to protect customer information from unauthorized access, misuse, or disclosure. However, no online platform can guarantee complete security.

Third-Party Links

Our website may contain links to external websites or services. Velira is not responsible for the privacy practices or content of third-party websites.

User Rights

Customers may request access, correction, or deletion of their personal information by contacting our support team, subject to applicable legal requirements.

Policy Updates

Velira reserves the right to update or modify this Privacy Policy at any time. Changes will be reflected on this page with immediate effect.

Contact Us

For any questions regarding this Privacy Policy or your personal information, customers can contact Velira through our official website or customer support channels.